INTEURO Info Programme

InfoPoints, helpline, legal and psychological counselling.

INTEURO Info – free support for foreigners in everyday matters

INTEURO Info is a programme dedicated to third-country nationals (non-EU citizens) who legally reside in Poland and need information or support in matters related to everyday life.

Within the programme, participants can receive free support in key areas of daily functioning – from administrative procedures and residence legalisation to education, healthcare, employment and social integration.

Most common questions from foreigners

At INTEURO InfoPoints, participants most often ask about:

• residence permit (residence card) – how to apply
• legalisation of stay in Poland
• employment opportunities for foreigners
• 800+ child benefit
• how to enrol a child in school
• how to access healthcare services
• health insurance in Poland
• how to start a business

At INTEURO InfoPoints, we help you understand these procedures and guide you step by step on how and where to handle your matters.

Where can you get support?

Free consultations are available at INTEURO InfoPoints:

• Kielce
• Ostrowiec Świętokrzyski
• Pińczów

This allows foreigners living across the Świętokrzyskie region to easily access support related to their stay and life in Poland.

A Mobile InfoPoint and a multilingual helpline are also available, providing support by phone or during outreach visits.

What kind of support do we provide?

Legalisation of stay

We help you understand procedures related to:

• residence permits
• temporary residence
• extension of legal stay
• required administrative documents

Employment and business

We provide guidance on:

• finding legal employment
• employee rights
• starting a business in Poland

Benefits and family support

We assist with:

• 800+ benefit
• family benefits
• support for children and families

Children’s education

We support parents in:

• school enrolment
• integration into the Polish education system
• learning the Polish language

Healthcare

We explain:

• how to access a doctor
• how health insurance works
• where to get medical assistance

Free legal and psychological consultations

As part of the INTEURO Info programme, participants can also access free specialist consultations.

Legal consultations

A lawyer can assist with:

• legalisation of stay
• residence permit applications
• labour law and employment contracts
• administrative matters
• business-related issues

Psychological consultations

Migration and adapting to a new country can be challenging. That is why free psychological support is also available.

Support may include:

• adaptation difficulties
• family-related issues
• migration-related stress
• support for children and youth

Integration with the local community

INTEURO supports not only administrative matters but also helps foreigners actively participate in local community life.

We encourage participants to:

• engage in volunteering activities
• cooperate with local institutions
• create community initiatives
• establish NGOs

We also organise integration events that help participants learn about Polish culture and the Świętokrzyskie region. Additionally, initiatives such as the Women’s Club and Senior Club support building relationships and mutual support.

Have questions? Contact us

The project is co-financed by the European Union under the European Funds for Migration, Borders and Security.

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