The eZDROWIE system in Poland

In Poland, more and more medical services are operating electronically. This system is called e-zdrowie (e-health). Thanks to it, instead of paper documents, patients receive prescriptions, referrals and test results via text message, e-mail or through their Internet Patient Account (Internetowe Konto Pacjenta).

What does e-zdrowie encompass?

• e-recepta – electronic prescription for medicines,
• e-skierowanie – electronic referral to a specialist or for tests,
• e-zwolnienie – electronic sick leave certificate sent directly to your employer and the Social Insurance Institution (ZUS),
• Internet Patient Account (IKP) – a free portal where you can find your prescriptions, referrals, treatment history and vaccinations.

How to receive an e-prescription?

1. The doctor issues a prescription in the system.
2. You receive a text message with a 4-digit code or a printout with the information.
3. At the pharmacy, you provide the code + your PESEL number, and the pharmacist dispenses the medicines.

👉 If you do not speak Polish well, simply show your text message or printout.

How does an e-referral work?

1. The doctor issues a referral in the system.
2. You receive a text message with a code.
3. You enter the code at the reception desk of the selected medical facility.

Internet Patient Account (IKP)
This is a free online service: pacjent.gov.pl
On the IKP website, you can check:

• your prescriptions and referrals,
• test results,
• vaccination history,
• who has viewed your medical records.

Login is via Trusted Profile (Profil Zaufany), online banking or the mObywatel application.
👉 If you have a PESEL number, you can also use IKP as a foreigner.

Is it safe?
Yes,it is. Medical data is protected in accordance with the law (RODO). You have full control over who can view it.

📌 Key links and contacts
Website e-zdrowia: https://ezdrowie.gov.pl 
Internet Patient Account (Internetowe Konto Pacjenta ): https://pacjent.gov.pl 
Information about e-recepcie: https://www.gov.pl/web/zdrowie/e-recepta 
Information about e-skierowaniu: https://www.gov.pl/web/zdrowie/e-skierowanie 
IKP help and guides: https://pacjent.gov.pl/ikp/faq 
E-health system helpline (24 hours a day, in Polish): ☎️ 19 457

Why is it worth it?

• all your documents are in one place – you won't lose your prescriptions or referrals,
• you can make doctor's appointments or collect your medicines faster,
• it's easier to keep track of your treatment and tests,
• there's less paperwork and less of a language barrier (all you need is a code, not long descriptions),
• online access to your medical history even if you change your place of residence in Poland.

Do you have any questions?
We invite you to take advantage of free consultations 
at the INTEURO Foreigners Integration Centre in Kielce at ul. Sienkiewicza 78A.
We are open Monday to Friday from 8:00 to 16:00.

You can use our helpline:
• Infoline: +48 573 338 377
• Viber/WhatsApp: +48 789 085 083
• E-mail: info@inteuro.info